Biller Frequently Asked Questions

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What is Automatic Bill Payment?

Automatic Bill Payment allows you to pay your bills automatically with your Discover card every month. You only need to contact your service providers once to set up Automatic Bill Payment. Once you enroll, your bills are paid automatically every month. You can sign up to have many of your bills paid automatically including:

  • Internet service
  • Wireless/home phone
  • Cable/satellite TV
  • Newspaper/magazines
  • Health clubs
  • Insurance & more

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What are the benefits of Automatic Bill Payment with Discover card?

Automatic Bill Payment gives you greater peace of mind because you know that your important monthly payments are conveniently made on time, every time. You’ll simplify your finances, be protected by a $0 Fraud Liability Guarantee, and earn

Cashback Bonus all while saving money on stamps. You can also track and analyze your spending using our helpful financial tools, click here for more information.

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Can I build my Cashback Bonus by paying these bills with my Discover card?

Yes, of course! You build your Cashback Bonus with each bill you pay with your Discover card. The more bills you add, the bigger your Cashback Bonus. See Cashback Bonus Terms and Conditions for full details.

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Is Automatic Bill Payment free?

Yes, it’s free. Discover does not charge a fee for Automatic Bill Payments. Most service providers also do not charge a fee, but be sure to verify when you set up your payments.

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How do I sign up for Automatic Bill Payment?

You must contact your service providers directly to pay a bill with your Discover card. For a list of service providers consult our Biller Directory.

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What if my biller isn't listed in the Biller Directory?

The Biller Directory provides contact information for many popular service provides. It is continually updated, but may not include all available billers. If your service provider isn't listed, contact them directly to find out if they accept Discover for automatic bill payment - and be sure to check back often for updates!

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What information should I have available when setting up my payments?

You should have your service provider account information and your Discover card when setting up your payments.

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When will my payments be processed automatically?

This depends on your service provider and the due date of your next payment. We recommend that you continue to make payments for each bill until your service provider confirms that they have started billing your Discover card automatically.

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Will I still receive a bill after I sign up for Automatic Bill Payment?

Service providers typically continue to send a bill with the total amount they will charge to your Discover card. Some service providers may allow you to receive an online bill or no bill at all. Please check with your service provider directly to verify. Your Discover card monthly statement will provide you with a convenient detailed record of all charges.

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How many billers can I have with Automatic Bill Payment?

There is no limit to the number bills that can be paid automatically with your Discover card, provided that the total charges do not exceed your credit limit.

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What if my Discover card account number or expiration date changes?

If your Discover card account or expiration date changes, you should contact your service providers directly to update your account information. This will insure there is no interruption in the Automatic Bill Payment process.

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What should I do if a charge on my Discover card statement is incorrect?

If you have a question about the amount or frequency of the charge, contact your service provider immediately to resolve payment discrepancies. As always, if you do not recognize a service provider on your statement or have a concern about a transaction, you can call Discover card Customer Service at 1-800-DISCOVER (1-800-347-2683), or send a secure message through one of the online forms under "Dispute a Charge" in the Customer Service area of the Account Center.

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How do I cancel an Automatic Bill Payment?

Contact the service provider directly to cancel any Automatic Bill Payments.

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What if I close my Discover card account?

If you have set up Automatic Bill Payment with your Discover card, you will need to contact the service providers directly to update your payment information.

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What if I canceled my service but I keep getting billed?

You will need to contact your service provider directly to insure that they will no longer charge your card, and for any questions about the providers policies around cancellation and service contracts.

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